How it works
In shortFive steps. Full service only, which means there is no version of this where equipment arrives and your team runs it.
Five steps, the same on every booking, from a fifteen-minute call to a crew striking the build at the end of your last service hour.
The short version: we deliver it, build it, staff it, run it and take it away. Your team needs to provide floor space, power and somebody to let us in.
The five steps
1. Discovery call
We ask what the event is for before we quote it. Audience, room, dates, what success looks like. Fifteen minutes, and it is where we tell you if a race simulator is the wrong call.
2. Book it
A written agreement and a deposit reserve the equipment and the crew. Nothing is held before that, and we say so plainly rather than letting a date drift.
3. Pre-event planning
Up to three hours included. Venue paperwork, load-in windows, power confirmation, branding artwork, race format and leaderboard setup. It ends with a Client Event Plan you sign off. Graphics and prizes lock four weeks out.
4. Event success
We arrive, build it, run it for every service hour, and strike it. Your team does not touch a cable, a reset or a queue.
5. Book your next one
Long-term games with long-term people. Your wrap files and your event plan stay on record, so the second booking takes a fraction of the effort of the first.
What full service actually covers
What we need from you: floor space, the power we specified, and somebody who can let us in during the load-in window.
A day, in order
| When | What happens | Your involvement |
|---|---|---|
| Load-in window | Crew arrives, builds, powers up, tests | Door access |
| Before doors | Race format set, leaderboard cleared, branding checked | None |
| Service hours | Operator briefs, runs sessions, manages the queue and resets | None |
| Scheduled switch | Optional format change, announced on the leaderboard | Agreed in planning |
| Close | Final leaderboard, winners confirmed | Prize handover if you are running one |
| Strike | Crew packs, loads out, leaves the space clear | None |
What people ask about the process
What do you need from us on the day?
Floor space, the power we specified, and somebody who can let us in during the load-in window. That is the whole list. Our crew does everything else, including running the activation for every service hour.
How early do you arrive?
Inside the venue's published move-in window, and early enough within it that we are built and tested before doors. Setup time is not billed against your service hours.
What happens if something breaks mid-event?
Our operator is at the rig for the whole event, which is most of the reason the operator is there. Common faults are fixed in minutes. We carry spares for the parts that fail.
Can we change the race format during the event?
Yes, in minutes, at no cost. A scheduled switch announced on the leaderboard is a good way to draw a second crowd on day two.
Do you handle venue paperwork?
Yes. COI issued to your venue, and we work to the venue's published rules on load-in, dock access and union labor. That is part of pre-event planning rather than something you chase us for.
What is the lead time?
Four weeks or more is comfortable. Three to four weeks adds $300 per staff member, two to three adds $600, and inside two weeks we do not take the booking at all.
Is there a self-service option?
No. We do not have a tier where equipment arrives without us, and that is a deliberate limit. An unstaffed racing simulator produces a queue nobody manages and a leaderboard nobody resets.
Get a quote
Tell us about your event.
We reply within five minutes during business hours and send a fixed quote in writing within 24 hours. Tell us the date, the venue and roughly how many guests.
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